Privacy Policy

Writ Labs, Inc. (“Writ”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. Accordingly, this Privacy Policy describes the personal information and certain other information obtained through the Writ website (the “Site”) or through our data analysis product (the “Service”). Further, this Privacy Policy details how we use such information, the means by which we maintain it, and the choices you have about the information. For the purposes of this Privacy Policy, the Site refers to the websites located at https://writ.so and https://app.writ.so.

This policy applies to information we collect (i) through the use of the Site or the Service, (ii) in email, text, and other electronic messages between you and the Service, (iii) through mobile and desktop applications you download from the Service, which provide dedicated non-browser-based interaction between you and the Service, and (iv) when you interact with our advertising and applications on third-party services and or the Service, if those applications or advertising include links to this policy. It does not apply to information collected by (a) us offline or through any other means, including on any other Service operated by Company or any third party (including our affiliates and subsidiaries); or (b) any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Service.

Note that by accessing this Site or the Service, you accept the practices and terms set forth in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site or the Service.

This Privacy Policy may change from time to time (see Changes below). Your continued use of the Service after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates. If you have any questions about our privacy practices, please contact us as set forth in the Contact Us section below.

Collection of Personal Information

When you visit the Site or use the Service, we may collect or receive personal information about you to provide the Service and operate our business. The types of personal information we may collect about you include:

1. Information You Provide to Us Directly

   • User Profile – When you sign up for a Writ account, we collect basic information about you. This includes information such as name, email address, and password. You may also set up your profile on the Service and submit certain information to be displayed on your profile. This may include a photo of you, a short bio, links to your presence on other social media sites, and other information you think other users might want to know about you. The information you submit for display in your profile, including any personal information, may be viewable by other users of the Service based on the type and configuration of your Writ account.

   • Uploaded Content – As a registered user of the Service, you may upload data to the Service or post various queries, comments, analyses and other content on the data or work made available on the Service by other users. This content you provide to the Service (“Your Content”) will be viewable by other users of the Service in accordance with the privacy settings you specify when uploading, posting or otherwise creating Your Content on the Service in either Writ’s Community or Private Solution, as described in our writ.so/terms. If Your Content is posted in Writ’s Community, Your Content is deemed a contribution to the community, and Writ will treat such information as public information.

   • Payment Information – When you register for the Paid Service, which is described more fully in our Terms of Service, we may collect all the information necessary to complete the transaction, including your name, credit card information, billing information and shipping information.

   • Surveys or Promotions – From time to time, we invite our customers and users to participate in surveys, promotions or contests. When a customer or a user participates, we request certain personal information such as name and email address.

   • Correspondence - If you correspond with us via email, we may gather in a file specific to you the information you submit. This may include your email address and information provided for support purposes.

Information Collected Automatically

2. We also may receive and store certain information about you and your device(s) automatically when you access or use the Site or the Service. This information may include:

   • Technical Information – We collect technical information associated with your activity on our Site and may include information related to your browser and operating system, IP address (the Internet address of your computer), unique device identifiers, and other information such as your device type.

   • Site Usage Information – We collect information to better understand customer traffic patterns and Site usage. This may include the webpage that you were visiting before accessing our Site or mobile application, the pages or features of our Site or mobile application you browsed to inform us which part of our Site, app and Service you visit, and how much time you spend there.

   • Site Preferences and Cookies – We collect information about your preferences to make your use of the Site more productive through the use of cookies. Cookies are intended to make using the Service and this Site easier by, among other things, saving your preferences for you. For details of how we use cookies for this purpose, please review our Cookie Policy.

Information Collected From Third-Party Services

3. We implement certain third-party offerings in the Service, enabling such third parties to collect information about you or your online activities across different websites and over time through your use of the Service. This includes enrichment information in support of direct marketing campaigns. Information collected may include, but is not limited to, personal information such as demographic data, social media profiles, and contact information.

Use of Your Personal Information

We may use the information we collect or receive about you for the following purposes:

To Provide You With the Service

1. We use your information to provide the Service to you. For example, we use credit card information to complete a transaction, and this information may be shared with third party vendors that process and fulfill your purchases. When you submit credit card numbers, the information is processed by our third party vendors.

2. To Maintain, Improve, and Personalize the Service. We use technical information about your visits for diagnostic and statistical purposes and to administer our Service. Your usage information is also used to analyze and improve our Site, to enhance and improve the quality of our Service, and to provide our customers with a better user experience. We may use your Site preferences in aggregate form to help diagnose problems with the Site and Service and to improve and personalize the Service. For example, we may use cookies to deliver content tailored to your interests.

For Security Purposes

3. We may use technical and site usage information to identify malicious or otherwise anomalous activity.

To Communicate with You

4. We may also use the information you provide to communicate with you, provide recommendations, and promote the Service, to provide you notices about your account or to notify you about changes to the Service or any products or services we offer or provide through it. You may choose to opt out from receiving non-essential communications by using the opt-out mechanism within an email or by contacting us at legal@writ.so.

For Our Business Purposes

5. We may use your information to carry out our obligations and enforce our rights arising from any contracts entered into between you and us and for any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your consent.

Sharing of Your Personal Information

We may disclose personal or other information collected about you through the Service or this Site in any of the following situations:

Authorized Users of the Service

1. Your profile information, Your Content, and other technical information relevant to your use of the Service may be shared with other users of the Service depending on the type and configuration of your Writ Account, and your designation of Your Content (see Collection of Personal Information).

Affiliates and Service Providers

2. We may disclose information that we collect about you to our corporate affiliates, and to third-party contractors who perform services for Writ in connection with the Site and/or the Service. We contractually require these affiliates and third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. Information about you collected by third-party services integrated with the Site or the Service may be disclosed to such third parties.

The Public

3. We may provide functionality that enables you to disclose personal information to the public. For example, any information submitted using Writ’s Community will be accessible not only by other Service users, but by the public. This may include your name and other profile information that is provided in your account. We do not control how other users or the public may use any personal information that you make available.

In Aggregate

4. We may disclose the results of aggregated data derived from your use of the Site or the Service without restriction. Such aggregated information will be in an anonymized format so that it cannot be used to personally identify you.

Corporate Transaction

5. We may disclose information about you as part of a merger, reorganization, dissolution, acquisition or other sale or transfer of all or substantially all of Writ's assets or business (or a potential corporate transaction), whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Writ about our Service users is among the assets transferred.

When Required by Law

6. We may disclose information about you to the government or to third parties under certain circumstances when legally obligated to do so. We reserve the right to release information collected through the Service or this Site to law enforcement, public authorities or other government officials as deemed necessary in our sole discretion.

Enforce our Terms

7. We may disclose any information that we believe is necessary to enforce or apply our Terms of Service and other agreements; or to protect the rights, property, or safety of Writ, our employees, our users, or others.

With Your Consent

8. We may disclose information for any other purpose with your consent.

Security of Your Information

Please recognize that protecting your personal information is also your responsibility. If you have reason to believe that the security of your account might have been compromised (for example, your password has been leaked), or if you suspect someone else is using your account, please let us know immediately by contacting security@writ.so.

Data Retention

Writ will retain your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Please be aware that we may also be required to retain your personal information for legal and accounting reasons. In addition, for our records, we may retain original and updated information for reasons such as technical constraints, dispute resolution, fraud prevention, troubleshooting and agreement enforcement, or in other cases where we reasonably believe that we have a legitimate reason to do so.

Your Rights and Choices

Various privacy laws grant privacy rights only to individuals within the scope of those privacy laws, and not to other individuals outside the scope. Writ is committed to complying with the requirements of all privacy laws; but at the same time, we believe that privacy is a right for every user, regardless of whether such user is covered by the mandates of specific privacy laws, and we therefore grant you the following rights:

1. Right to Know – You have the right to know the personal information we collect, use, and disclose about you. This includes the right to know the categories of personal information that we have collected; the categories of sources; the business or commercial purposes for which we process your personal information; the categories of recipients with whom we have shared your personal information; and whether we have disclosed your personal information for a business purpose, and if so, the categories of personal information received by each category of third party recipient.
2. Right to Access - You have the right to receive your personal information in a structured, commonly used and machine-readable format and the right to transmit your personal information to another service provider without hindrance from Writ.
3. Right to Delete – You have the right to request that we delete any personal information we have collected from you or maintain about you. We may save personal information when permitted by applicable law including, without limitation, when the information is needed for a legal purpose or as required under our Terms of Service.
4. Right to Update and Correct – If you are a registered user of the Service, you may modify and correct certain of your personal information. This includes the addition or removal of certain personal information (except your name, email address, username and password, which we require of all users to maintain their accounts), as well as your preferences for the types of communications you receive from us.
5. Right to Opt-Out of Cookies – You have the right to decline to receive or opt out of our deployment of cookies on your browser, other than cookies that are strictly necessary for the Site to operate.
6. Right to Non-Discrimination – Writ will not discriminate against those who exercise their rights. Specifically, if you exercise your rights, we will not deny you access to the Service, charge you different prices for the Service, or provide you a different level or quality of the Service.
7. Right to Object or Restrict - At any time, you may object to the processing of your personal information, or request us to restrict it, on legitimate grounds, except if otherwise permitted by applicable law.

If you would like to exercise any of these rights, you may submit a request to security@writ.so. If you would like to opt-out of our use of cookies, please review our Cookie Policy to adjust your preferences. To exercise any other rights, you can send us your request at the email or postal address provided below in the Contact Us section. We reserve the right to confirm your identity in order to process your requests. Please note that these rights are not absolute, and in certain cases the applicable law may require or permit Writ to retain certain personal information or otherwise deny a user request.

Third Party Sites

This Privacy Policy only addresses the use and disclosure of information collected from you by Writ through this Site or the Service. You should be aware that when you are using the Site or the Service, you may be directed to other websites that are beyond our control or interface with third-party integrated services. These third parties may collect information about you when you visit their websites. Writ is not responsible for the privacy practices of third parties, regardless whether they are linked or otherwise connected to this Site or the Service. We encourage you to read the posted privacy policy of the third party whenever interacting with any third-party website or other offering.

Children

The Service and the Site are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Service or the Site. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the Service or the Site. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at the information below.

California Residents

California’s “Shine the Light” law (Civil Code Section 1798.83) permit users of our Service that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to marketingonline@medvetforpets.com .

This section is our Privacy Notice for California Residents (“Notice”) and applies to visitors, users, and others who reside in the State of California (“consumers,” or “you/your”) and use our Service, as contemplated under the California Consumer Privacy Act of 2018 (“CCPA”)/California Privacy Rights Act of 2020 (“CPRA”).

If you wish to exercise your rights under the CCPA/CPRA, please contact us using any of the methods provided in the “Contact Us” section below. We will consider and process your request within a reasonable period of time. Please be aware that under certain circumstances, the CCPA/CPRA may limit your exercise of these rights.

We collect information from users, and we use and/or disclose the information for different business purposes. The chart below identifies the Personal Information we may collect and lists the parties with whom we may share this information and for what business purpose.

Category of Personal Information	Specific Personal Information that may be collected	Purpose of collecting the Personal Information	Categories of sources from which the personal information is collected	Is this category of Personal Information shared with third parties?	Categories of third parties with which the Personal Information may be shared	Purpose of disclosing or sharing Personal Information
Identifiers	Name, mailing address, email address, and telephone number; IP address; account information; employment information	To uniquely identify an individual in support of business activities	From you	Yes	Service Providers	Business processes
Commercial information.	Contact information, transaction/order history	To support business transactions	Your transactions with us	Yes	Service Providers (payment processor, shipping companies)	Business processes
Internet or other similar network activity.	IP address; browser type and version; Browsing history, search history, information on a consumer's interaction with a Service, application, or advertisement.	To allow access to and optimize our Service or mobile application	From you and third-party technologies	No (but we may share aggregated statistical or demographic data with our service providers)	Service Providers	Improve Service or Device
Geolocation data.	Unique identifiers and your location	Personalization	From you and your devices	Yes	Service Providers to help us locate your products	Business processes

Changes

Writ reserves the right to update or modify this Privacy Policy from time to time, with any such changes to be effective prospectively. Please visit this page periodically so that you will be apprised of any such changes. Your continued use of the Service or the Site after any modification to this Privacy Policy will constitute your acceptance of such modification.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us:

• Mail: Writ, Attn: Privacy Concerns, 433 N Capitol Ave, Ste 100, #180, Indianapolis, IN 46204
• E-mail: legal@writ.so